SFL Mobile Radio Holdings Ltd T/A Radio Solutions take data protection very seriously. We have strict internal processes and will share your data with third parties only as described in this policy. We will only use your data to process your order and where appropriate, for email marketing purposes and, where you have given your express consent, for SMS marketing purposes.
The basis for our email marketing will be either consent, or legitimate business reasons. Where legitimate business reason is relied upon we will only make contact where there is genuine reason for us to believe you would be interested in the content of the email. An example of this could be a previous customer operating within a specific sector to who we are currently offering special pricing on similar products.
At any point you have the right to be removed from our lists and an unsubscribe link will be included on the footer of the emails or your request can be sent to info.marketing@sflmobileradio.co.uk. Except for data held by consent all data will only be held for a reasonable time period.
If you have any questions or concerns about your data please call 0151 334 9160 and ask to speak with the Data Protection Officer. You may also exercise your rights, or withdraw any consent given, using the contact details in this policy.
SMS marketing. Where you provide a mobile telephone number at checkout, we use it to contact you in connection with your order. We will use your mobile telephone number to send you marketing communications by SMS only where you have given your express consent by selecting the SMS marketing checkbox at checkout. Consent to receive marketing by email does not constitute consent to receive marketing by SMS, and a mobile telephone number provided solely for delivery or other order-related purposes will not be used for SMS marketing. SMS marketing is currently available to United Kingdom numbers only.
Records of consent. We record your consent to SMS marketing, including the date, time and source of that consent, and retain that record in order to demonstrate compliance with applicable law.
Withdrawing consent. You may withdraw your consent to SMS marketing at any time, without charge (other than the cost, if any, of sending your request), by replying STOP to any marketing message or by contacting us at info.marketing@sflmobileradio.co.uk. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Following withdrawal, we will retain a record of your consent and opt-out, together with the minimum information necessary to ensure that no further marketing messages are sent to you by SMS.
Who we share data with. We use service providers to process personal data on our behalf and in accordance with our instructions. These include Shopify (our e-commerce platform), Mailchimp (our email and SMS marketing platform), Orderwise/Syrinx, DPD (phone number for delivery tracking), and Elavon (payments only). Certain of these providers may process personal data outside the United Kingdom. Where they do, we ensure that an appropriate safeguard is in place in accordance with applicable data protection law.
Your rights. Under UK data protection law you have the right to request access to, rectification of, or erasure of your personal data, to request that we restrict our processing of it, to object to processing, and to request portability of your data in certain circumstances. To exercise any of these rights, please contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk).
SFL Mobile Radio Holdings Ltd ("us", "we", or "our") uses cookies on the https://www.radio-solutions.co.uk/ website (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes:
· To enable certain functions of the Service
· To provide analytics
· To store your preferences
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
· Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user's language preference on the Service.
· Accounts-related cookies. We may use accounts-related cookies to authenticate users and prevent fraudulent use of user accounts. We may use these cookies to remember information that changes the way the Service behaves or looks, such as the "remember me" functionality.
· Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
· For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
· For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
· For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
· For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
· For any other web browser, please visit your web browser's official web pages.
You can learn more about cookies and the following third-party websites:
· AllAboutCookies: http://www.allaboutcookies.org/
· Network Advertising Initiative: http://www.networkadvertising.org/
