All references to delivery shall mean delivery ex-works. To be agreed at the time of placing your order, our normal delivery is 2-5 working days from receipt of order or sooner subject to (a) goods being available from our supplier (b) a credit account being opened and accepted (c) in the case of payment in advance funds being cleared in full. (d) Next Working Day Delivery is available on selected products only and to UK mainland addresses (excluding Highlands, Northern Ireland, Channel Islands & Isle of Wight) via DPD Monday to Friday. Orders must be placed prior to 3pm for next working day dispatch; orders placed after 3pm will be dispatched the following working day. Deliveries to excluded areas (HI, NI, CI & IoW) will be subject to our standard 2-5 working day delivery timeframe and may incur additional charges ( £13.29). Delivery and responsibility of the goods will be deemed to have taken place once we have a signed delivery advice note or a proof of delivery via our nominated delivery method. Any short shipment or incorrect shipment must be notified to SFL Mobile Radio Ltd in writing within 48 hours of receipt of goods. Free Delivery Over £100 is applied to the price exclusive of VAT and applies to orders placed online via the website ONLY.