This Shipping Policy forms part of, and should be read together with, our Terms of Service. It applies to all orders placed via the Radio Solutions website (www.radio-solutions.co.uk) which is operated by SFL Mobile Radio Holdings Ltd. For orders delivered to Ireland, Taoglas Limited (Ireland) is the seller of record, and "the company", "us" or "we" means Taoglas Limited (Ireland) (company number 390248), an affiliate of SFL Mobile Radio Holdings Ltd; for all other orders, these terms mean SFL Mobile Radio Holdings Ltd.

All references to delivery shall mean delivery ex-works. To be agreed at the time of placing your order, our normal delivery is 2-5 working days from receipt of order or sooner subject to (a) goods being available from our supplier (b) a credit account being opened and accepted (c) in the case of payment in advance funds being cleared in full. (d) Next Working Day Delivery is available on selected products only and to UK mainland addresses (excluding Highlands, Northern Ireland, Channel Islands & Isle of Wight) via DPD Monday to Friday. For clarity, 'Northern Ireland' in this clause refers to Northern Ireland (part of the United Kingdom) only, and is separate from deliveries to the Republic of Ireland, which are addressed below.

Orders must be placed prior to 3pm for next working day dispatch; orders placed after 3pm will be dispatched the following working day. Deliveries to excluded areas (HI, NI, CI & IoW) will be subject to our standard 2-5 working day delivery timeframe and may incur additional charges ( £13.29). Delivery and responsibility of the goods will be deemed to have taken place once we have a signed delivery advice note or a proof of delivery via our nominated delivery method. Any short shipment or incorrect shipment must be notified to SFL Mobile Radio Holdings Ltd in writing within 48 hours of receipt of goods. Free Delivery Over £100 (€100) is applied to the price exclusive of VAT and applies to orders placed online via the website ONLY. Deliveries to addresses in the Republic of Ireland options include Next working day delivery cut off 3pm (available on selected products only) & Standard Delivery which is normally made within 5 to 10 working days of dispatch. The delivery service available for an item is shown on the product page and confirmed at checkout. All prices for delivery to the Republic of Ireland are quoted delivered duty paid (DDP), and Taoglas Limited (Ireland) shall be responsible for the payment of all applicable customs duties and import VAT arising on the movement of goods from Great Britain to the Republic of Ireland, unless otherwise agreed in writing.

Unless we agree to a different delivery date with you in writing, we will deliver the goods to you without undue delay and in any event within 30 days of the day on which the contract is entered into. If we fail to deliver on time, you may cancel your order immediately if we have refused to deliver or if delivery on time was essential or you told us before the contract was made that it was essential. If you do not wish to cancel immediately, you may set a new reasonable deadline for delivery and cancel if we still do not deliver within that time.

Last updated 01/09/26