Established in 1890, Gordon's Wine Bar is thought to be the oldest in London. Renowned for its historic look, the family-owned bar sees high volumes of visitors passing through its doors on a daily basis. Along with the underground cellar bar, outside there is a recently renovated terrace spanning 80m, meaning customers can now enjoy their wine and cheese platters al fresco all year round.

As the wine bar spreads across a vast amount of space, it sees members of staff situated across different areas of the bar and terrace. This makes face-to-face contact between staff at different stations difficult and two-way radios, therefore, play an important role in allowing the team to effectively communicate.

Discussing the bars specific requirements with Administration Manager Amanda Whiteside, she explained that there are approximately ten members of staff who need a clear line of communication between one another at all times: “Customers queue outside to gain entry when we are busy, this is managed by the staff using radios to communicate between one another and to help allocate seating. The radios are also used between the kitchen and the floor managers to get orders out quickly and efficiently.”

Having previously used Motorola XT420s, Gordons Wine Bar turned to Radio Solutions to supply additional XT420 radios to add to their fleet and allow more of the team to keep connected. With such a large area to cover across the bar and terrace the radios have proven to be essential for the smooth running of service and the team has offered positive feedback. Additionally, the radios have helped maintain COVID safety practices throughout.

The buying experience at Radio Solutions was also positive for Gordon's Wine Bar with Amanda, saying the order was “simple and quickly fulfilled”.

If you work in the hospitality industry and would like to discuss your communication requirements and get ready for re-opening. Please call the team on 01745 335811