The Royal Scots Club is a private members’ club and hotel in the heart of Edinburgh. Housed in a 200-year-old building, it spans eight floors and serves a wide range of guests and members. With a busy hospitality team working across different departments, good communication is essential to keep everything running seamlessly.

They had previously used radios, which worked well in some situations, but noticed a few problems when in the field. They were harder to use, bulkier, and not ideal for the kind of terrain the team would be working in.